Lead Through Change
“The secret of change is to focus all your energy, not on fighting the old but building the new” – Socrates
Change is ultimately a human experience – whether its for your people, your customers, your investors or your partners. That’s what makes communication critical for change initiatives.
Together, we’ve enjoyed a long history working hand-in-hand to design communication strategies and bring to life programmes that enable businesses to navigate and lead through moments of great change. These include company repositioning, strategy and culture evolution, market expansion, M&A integrations right through to the COVID-19 pandemic.
We will work with you to not just manage and navigate change, but to own it and use it as an opportunity to get the best out of your business.
We can help you with:
- Strategic change
- Operational change
- Behavioural change
- Technological change
- Cultural change
Redefine your audience experience
Redefine & reshape your audience experiences
“A brand is defined by the customer experience. And that experience is delivered by the employee.” – Shep Hyken
2020 has been a year that has changed the structure of pretty much every experience: how and what we buy, how and where we work, how we interact with other people.
By redefining and reshaping how to connect, galvanize and reignite your audiences, we create experiences that are perhaps had by a few, but are compelling enough to fuel conversations with many.
With advances in listening techniques, behavioural science, analytics and two-way communication channels, we can help you redefine the way your audiences experience your business. We look at all the touchpoints your customers and employees have with your brand, and how you deliver on your promise.
We can help you with:
- Listening labs
- Gap analysis
- Value propositions for employees and customers
- Message development
- Experience strategy
Make your messages heard through the clutter
Make your messages heard through the clutter by turning complexity into simplicity
“Simplicity is the ultimate sophistication” – Leonardo Da Vinci
Simplicity in business communications is proven to cut through the clutter and influence what people ‘think, feel and do’ the most – whether they be investors, business partners, consumers, customers, colleagues, or your teams.
We believe that simplicity in communication lies at the intersection of remarkably clear, unexpectedly fresh, and an always human approach. We will work with you to develop clear and consistent messaging and build a content and channel strategy to support your business goals.
We can help you with:
- Content and channel audit
- Gap analysis
- Content and channel strategy
- Message development
- Thought leadership and corporate assets
- Made to measure evaluation
Create an aligned organization
Create an aligned organisation through better communication
‘Building a visionary business requires one per cent vision and 99 per cent alignment” – Jim Collins
For you to deliver on your purpose, strategy, or growth ambition, it is imperative that every member of your team is able to join the dots between the purpose of the business and their specific role.
Effective communication is key to an aligned organization and that is where we can help. We create a bespoke programme by understanding your purpose, strategy, culture, and imperatives and translating them into simple, compelling, and relevant messages for each employee group.
We can help you with:
- Message development and testing
- Strategy on a page and corporate narrative
- Employee engagement strategy
- Evaluate, continuously adjust and build collective momentum
- Brand strategy and design
Hone your personal communication style
Hone your personal
communication style
“The difference between mere management and leadership is communication.” – Winston Churchill
Authentic leadership starts with effective and impactful communication. Leaders need to be skilled communicators and find their own voice and style – whether it be interpersonal, organizational, or external – whether it be written or verbal – in order to connect and resonate with any stakeholder.
Each program is bespoke and designed to support and empower your own communication objectives as a leader. Each executive program includes individual coaching as well as ongoing personal consultancy and hands-on check-ins throughout the year, during times that matter to you the most.
We can help you with:
- Communicative leadership courses
- Personal coaching
- Keynote and presentation clinics
- Competency framework development